ING Bank, a subsidiary of Dutch bank, ING Group, are an online bank that has been operating in Australia since 1999. ING customers can do most of their banking via the online bank login or ING app. This includes transferring funds between accounts and opening new accounts.
As it is an online-based financial institution, it does not have branches based across Australia. However, ING has opened a lounge at the base of its Sydney headquarters, on Margaret Street.
This is operated by Customer Managers, who can be reached to discuss financial decisions through appointment or walk-in. The lounge can also offer in-person assistance from its digital coach on how to use ING’s online banking platform or ING app.