Defence Bank home loans

Defence Bank home loan customers can get in touch in a number of ways. By calling the customer service centre it’s possible to speak to a member of staff on the phone, or alternatively customers can visit one of its 40-plus branches primarily located on defence bases across Australia. Wherever customers are located cash can be withdrawn through one of Australia’s largest ATM networks and enquiries can be made via email or through the bank’s website. Defence Bank mobile and online banking services are available 24/7.

• Customer service centre (phone)
• Mobile app
• Online banking
• Email
• Branch

To get in touch with Defence Bank regarding their home loan customers can call the customer service centre and arrange to speak to a home loan consultant. Customers can also make enquiries online and complete Defence Bank’s obligation-free pre-approval process. Home loan applications can be made both online and face-to-face in a branch. Before settling on a home loan it’s important for customers to calculate how much they can comfortably borrow at various terms and interest rates. To support any Defence Bank home loan application the following documentation may be required:

• Personal identification material.
• Proof of income and tax file number.
• Proof of additional earnings.
• Information regarding current debts, liabilities and assets.
• Documentation on the new property.