Should you lock your credit report?

Should you lock your credit report?

Your credit score is an important tool that lenders review to determine your borrowing capacity and your ability to make repayments on debts. As personal data breaches and hacking become more prevalent, should you be locking your credit report as a means of protection against identity theft and fraud?

The recent Optus hack was a blunt reminder that your personal information is constantly at risk of exposure in the digital age. Optus’ customer network comprises almost 10 million Australians. That’s 40 per cent of the population.

In response to the cyberattack Optus offered the “most affected current and former customers”, whose information was compromised, a 12-month Equifax Protect package at no cost. Equifax Protect is a credit monitoring and identity protection service that can help to reduce the risk of identity theft.

Of course, anyone can pay for this service, but what other options are there to protect your identity?

What is a credit score?

Your credit score is a figure that indicates how reliable you are as a borrower. Banks and lenders use your credit scores when deciding whether or not to approve your loan application.

There are three primary credit reporting bureaus keeping credit scores in Australia - Equifax, Expirian and illion.

While credit scores and the way they’re ranked may differ slightly between the various credit reporting agencies, the general idea is that credit scores reside within five ranges: below average; fair; good; very good; and excellent. 

credit score bar

The credit score scale above is for Equifax. 

There are no costs associated with obtaining your credit scores and an inquiry won’t affect your score.

Your credit scores cannot be improved overnight - you need to work to improve them. RateCity can provide up-to-date information and smart tips to help with this. If you haven’t already, the first step is to check your credit scores.

Find out your credit scores right now

It won't affect your credit score. How?

Should I lock my credit report?

If you suspect that you've been, or are likely to be, a victim of fraud, you can request a ban on your credit report. Taking this action will prevent credit providers from accessing your credit report as part of a credit check.

While the ban is in place your credit information cannot be disclosed by a credit reporting body. Credit providers won’t be able to see credit reporting information without your written permission.

If you’re considering placing a ban on your credit report it is important to do so with each credit reporting body in Australia, which are Equifax, Expirian and illion.

It may be worthwhile considering the implications of locking your credit report. While locking your report could potentially prevent someone from taking credit out in your name, it’s not a guaranteed solution.

Locking your score may prevent you from being able to see unusual activity associated with your report.

You’ll need to remember to remove the lock should you want to apply for a loan, line of credit or even a phone plan. Unlocking your credit report can take up to a few days to process and may be time consuming if you’re having to constantly lock and unlock your file.

Some experts advise to lock your credit only if you suspect fraud. Others suggest locking as a proactive measure.

What else can I do to prevent identity theft?

It’s more important than ever to be wary of who has access to your personal information and how secure it is.

Don’t offer up any personal details to people you don’t know or trust. Double check the validity and authenticity of any organisation that requests your information. This includes social media platforms, banks, telco networks, utility companies, mobile apps and more. 

Check your bank account regularly and report any suspicious activity. Same goes for your credit score.

Performing regular credit score checks may be a sensible, preventative measure to monitor whether someone has illicitly used your personal information to obtain a line of credit. If your details are used to procure a loan, this may negatively impact your credit rating and borrowing capacity.

You can also sign up for email alerts to notify you of any changes made to your score - which may be particularly helpful for Optus customers affected by the data breach - by downloading RateCity’s iPhone or Android apps.

Learning your credit score may be the simplest way to identify fraudulent activity and may also encourage you to improve your rating in order to become a more viable candidate for financing.

Product database updated 05 Oct, 2024
Fact Checked

This article was reviewed by Personal Finance Editor Alex Ritchie before it was published as part of RateCity's Fact Check process.

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