In Australia, mortgage brokers are defined by law as being credit service or assistance providers, meaning that they help borrowers connect with lenders. Brokers are regulated by the Australian Securities & Investment Commission (ASIC), as per the National Consumer Credit Protection (NCCP) Act.
Some mortgage brokers are “credit representatives”, or franchisees of a mortgage aggregator. These brokers operate under the aggregator’s Australian Credit License (ACL). Other mortgage brokers run their own operations and have their own ACL.
If you’re speaking to a mortgage broker, consider requesting their license details if they don’t give you these details beforehand. This license ensures the broker will engage in credit activities efficiently, honestly and fairly, maintain organisational competence and manage conflicts of interest, among other obligations.